OT-2: Troubleshooting

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17 articles in this collection
Written by Karen C, Laura Cox, Ojas Patel and 3 others

The app says my protocol has no steps

Don't worry, the most common cause is out of date software.

Written by Nick Crider
Updated over a week ago

Installing Linux commands on Windows

ssh, make, scp, Windows, Linux Commands

Written by Laura Cox
Updated over a week ago

Connectivity

Troubleshooting connection problems

Resolving "No robots found!" messages and other connection problems.

Written by Max Marrone
Updated over a week ago

Troubleshooting Windows blue screen errors

Why blue screen errors happen and what you can do about them.

Written by Max Marrone
Updated over a week ago

Connecting to your OT-2 with an Ethernet cable

Written by Max Marrone
Updated over a week ago

Bridging network connections for the OT-2

Use this guide to connect your robot for important updates

Written by Ojas Patel
Updated over a week ago

Movement, Positioning, and Calibration Problems

Checking your OT-2’s robot calibration

The Opentrons App can help you make sure your OT-2 can accurately position its pipettes.

Written by Max Marrone
Updated over a week ago

Resolving a "Bad deck calibration data detected! This robot is likely to experience a crash" error

Written by Max Marrone
Updated over a week ago

With two pipettes attached, one is slightly off-position during protocol runs

Written by Max Marrone
Updated over a week ago

Replacing & Accessing Hardware

Replacing the tip probe switches

Written by Karen C
Updated over a week ago

Accessing the motor controller board

Access the motor controller board for inspection or replacement.

Written by Max Marrone
Updated over a week ago

Accessing the rear electronics

Written by Max Marrone
Updated over a week ago

Replacing your OT-2's SD card

Written by Karen C
Updated over a week ago

Replacing the OT-2 USB Dongle

Written by Karen C
Updated over a week ago

Pipette Issues

Troubleshooting tip pickup problems

Written by Ojas Patel
Updated over a week ago

Troubleshooting pipette connection problems

"Unable to detect pipette" errors when attaching a pipette

Written by Max Marrone
Updated over a week ago

Changing advanced pipette settings

How to use the Opentrons App to modify the behavior of a pipette attached to your Opentrons OT2

Written by Seth Foster
Updated over a week ago