OT-2: Troubleshooting

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21 articles in this collection
Written by Laura Cox, Opentrons, Ojas Patel and 6 others

The app says my protocol has no steps

Don't worry, the most common cause is out of date software.

Written by Nick Crider
Updated over a week ago

Installing Linux commands on Windows

ssh, make, scp, Windows, Linux Commands

Written by Laura Cox
Updated over a week ago

How to download the OT-2 logs

The OT-2 log files provide a detailed record of the events that occurred on the OT-2.

Written by Ethan Jones
Updated over a week ago

Connectivity

Troubleshooting connection problems

Resolving "No robots found!" messages and other connection problems.

Written by Max Marrone
Updated over a week ago

Troubleshooting Windows blue screen errors

Why blue screen errors happen and what you can do about them.

Written by Max Marrone
Updated over a week ago

Connecting to your OT-2 with an Ethernet cable

Written by Max Marrone
Updated over a week ago

Bridging network connections for the OT-2

Use this guide to connect your robot for important updates

Written by Ojas Patel
Updated over a week ago

Movement, Positioning, and Calibration Problems

Check your OT-2's calibration health

The Opentrons App can help you make sure your OT-2 can accurately position its pipettes.

Written by Max Marrone
Updated over a week ago

Resolving a "Bad deck calibration data detected! This robot is likely to experience a crash" error

Written by Max Marrone
Updated over a week ago

With two pipettes attached, one is slightly off-position during protocol runs

Written by Max Marrone
Updated over a week ago

Factory resetting the OT-2

What is the Factory Reset and When Should you Do It?

Written by Alex Joel Copperman
Updated over a week ago

Accessing and Replacing Hardware

Accessing the OT-2's motor controller board

Written by Max Marrone
Updated over a week ago

Accessing the OT-2's rear electronics

Written by Max Marrone
Updated over a week ago

Replacing the OT-2's SD card

Written by Opentrons
Updated over a week ago

Replacing the OT-2's tip probe switches

Written by Opentrons
Updated over a week ago

Replacing the OT-2's internal USB-to-Ethernet adapter

Written by Opentrons
Updated over a week ago

Pipette Issues

Troubleshooting tip pickup problems

Written by Ojas Patel
Updated over a week ago

8-Channel Pipette Rotated Relative to Labware

This article will discuss how to solve the issue where the front-most channel is farther left or right than the back-most channel.

Written by Ethan Jones
Updated this week

Troubleshooting pipette connection problems

"Unable to detect pipette" errors when attaching a pipette

Written by Max Marrone
Updated over a week ago

Changing advanced pipette settings

How to use the Opentrons App to modify the behavior of a pipette attached to your Opentrons OT2

Written by Seth Foster
Updated over a week ago

Archived Problems with Resolutions

Pipettes moving to incorrect vertical position after 4.2.1 update

Written by Matthew Zwimpfer
Updated yesterday