OT-2: Troubleshooting

The app says my protocol has no steps

Don't worry, the most common cause is out of date software.

Written by Nick Crider
Updated this week

Installing Linux commands on Windows

ssh, make, scp, Windows, Linux Commands

Written by Laura Cox
Updated this week

How to download the OT-2 logs

The OT-2 log files provide a detailed record of the events that occurred on the OT-2.

Written by Ethan Jones
Updated this week

Reflashing the OT-2's SD card

Written by Marisa Fenn
Updated this week

Troubleshooting connection problems

Resolving "No robots found!" messages and other connection problems.

Written by Max Marrone
Updated this week

Troubleshooting problems with Wi-Fi connections

Written by Marisa Fenn
Updated this week

Troubleshooting Windows blue screen errors

Why blue screen errors happen and what you can do about them.

Written by Max Marrone
Updated this week

Connecting to your OT-2 with an Ethernet cable

Written by Max Marrone
Updated this week

Bridging network connections for the OT-2

Use this guide to connect your robot for important updates

Written by Ojas Patel
Updated this week

Connecting the OT-2R to a router

Written by Marisa Fenn
Updated this week

Check your OT-2's calibration health

The Opentrons App can help you make sure your OT-2 can accurately position its pipettes.

Written by Max Marrone
Updated this week

Resolving a "Bad deck calibration data detected! This robot is likely to experience a crash" error

Written by Max Marrone
Updated this week

Factory resetting the OT-2

What is the Factory Reset and When Should you Do It?

Written by Alex Joel Copperman
Updated this week

With two pipettes attached, one is slightly off-position during protocol runs

Written by Max Marrone
Updated this week

Accessing the OT-2's motor controller board

Written by Max Marrone
Updated this week

Accessing the OT-2's rear electronics

Written by Max Marrone
Updated this week

Hardware troubleshooting on the OT-2

Written by Marisa Fenn
Updated this week

Investigating the OT-2's electronic boards

Written by Marisa Fenn
Updated this week

Replacing the OT-2's SD card

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Written by Opentrons
Updated this week

Replacing the OT-2's tip probe switches

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Written by Opentrons
Updated this week

Replacing the OT-2's internal USB-to-Ethernet adapter

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Written by Opentrons
Updated this week

Troubleshooting tip pickup problems

Written by Ojas Patel
Updated this week

8-Channel Pipette Rotated Relative to Labware

This article will discuss how to solve the issue where the front-most channel is farther left or right than the back-most channel.

Written by Ethan Jones
Updated this week

Troubleshooting pipette connection problems

"Unable to detect pipette" errors when attaching a pipette

Written by Max Marrone
Updated this week

My GEN2 P300 8-Channel pipette isn't ejecting tips

Written by Marisa Fenn
Updated this week

Changing advanced pipette settings

How to use the Opentrons App to modify the behavior of a pipette attached to your Opentrons OT2

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Written by Seth Foster
Updated this week

SmoothieError: What is it and how do I fix it?

Written by Marisa Fenn
Updated this week

SmoothieError: Homing fail

Written by Marisa Fenn
Updated this week

SmoothieError: Hard limit

Written by Marisa Fenn
Updated this week

Pipettes moving to incorrect vertical position after 4.2.1 update

Written by Matthew Zwimpfer
Updated this week