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Shipping, warranty, and returns
Shipping, warranty, and returns
4 articles in this collection
Written by
Laura Cox,
Ethan Jones,
and
Max Marrone
Our risk-free return policy
Try out the OT-2 in your lab for 60 days, 100% risk free!
Written by
Ethan Jones
Updated over a week ago
Our warranty
All hardware purchased from Opentrons is covered under a 1-year standard warranty. Read this article to learn more about our terms.
Written by
Ethan Jones
Updated over a week ago
Editing or canceling an order after it's placed
Request changes promptly to avoid fees and keep things moving smoothly.
Written by
Max Marrone
Updated over a week ago
How do I lock the robot for shipping?
Returns, Shipping, Packaging
Written by
Laura Cox
Updated over a week ago