Shipping, warranty, and returns

4 articles in this collection
Written by Laura Cox, Ethan Jones, and Max Marrone

Our risk-free return policy

Try out the OT-2 in your lab for 60 days, 100% risk free!

Written by Ethan Jones
Updated over a week ago

Our warranty

All hardware purchased from Opentrons is covered under a 1-year standard warranty. Read this article to learn more about our terms.

Written by Ethan Jones
Updated over a week ago

Editing or canceling an order after it's placed

Request changes promptly to avoid fees and keep things moving smoothly.

Written by Max Marrone
Updated over a week ago

How do I lock the robot for shipping?

Returns, Shipping, Packaging

Written by Laura Cox
Updated over a week ago