Shipping, warranty, and returns

4 articles in this collection
Written by Laura Cox, Ethan Jones, and Max Marrone

Our risk-free return policy

Try out the OT-2 in your lab for 60 days, 100% risk free!

Written by Ethan Jones
Updated this week

Our warranty

All hardware purchased from Opentrons is covered under a 1-year standard warranty. Read this article to learn more about our terms.

Written by Ethan Jones
Updated this week

Editing or canceling an order after it's placed

Request changes promptly to avoid fees and keep things moving smoothly.

Written by Max Marrone
Updated over a week ago

How do I lock the robot for shipping?

Returns, Shipping, Packaging

Written by Laura Cox
Updated over a week ago