Opentrons takes your privacy and data very seriously. We use trusted software partners to ensure that you have best-in-class security around your private information. We will never sell your data or do anything that will betray your trust.
We use Google Analytics to track your usage on our website and app. Google Analytics is used extensively across many websites and is a leader in ensuring proper security of analytics information. We use this data to better inform our designs of our robots, app, and website, and to improve our marketing strategies so that our products reach all the labs that could benefit from affordable automation.
We use Shopify for payment processing and processing of credit card information. Shopify employs highest quality security in handling this sensitive data.
We use Auth0 for the Opentrons Account for customer support. Auth0 is a trusted manager of passwords, used securely by Facebook and Google.