Why should you update your software?

We’re always working to improve the software you use to control your OT-2. By keeping your Opentrons App and OT-2 up to date, you can ensure that you always have the latest features and bug fixes available.

How do you update your software?

Step 1: Update your app

The Opentrons App will check for new updates whenever you open it and periodically thereafter. Any robot software updates are bundled into the app to send to your robot later, so before you attempt to update your robot, it’s very important that you make sure your app is up to date first.

1. Make sure your computer is connected to the internet
2. Open the Opentrons App and click “More” on the left-side navigation menu

  • If an update is available, there will be an orange alert dot on the “Menu” button

3. Check the “Information” card under the “App” section

  • If no update is available, the card will say “Up to date”
  • If an update is available and you haven’t previously dismissed it, information about the available update will pop-up automatically
  • If you have previously dismissed the update and it didn’t pop-up automatically, click the “View available update” button

4. Click “Download” to download the update

  • If you do not want to update at this time, click “Not now” and the app will not prompt you until you quit and reopen

5. When it has finished downloading, click “Restart App” to apply the update

Step 2: Update your robot

Once you are sure that your app is up to date, you’re ready to update your robot.

1. Open the app and navigate to “Robots” > your robot
2. Check the  “Information” card

  • If no update is available, the card will say “Updated”
  • If an update is available and you haven’t previously dismissed it, information about the available update will pop-up automatically
  • If you have previously dismissed the update and it didn’t pop-up automatically, click the “Update” button

3. Click “Update” on the information pop-up to send the update to the robot
4. Once the update has been uploaded, click “Restart” to restart the robot and apply the update
5. Your robot may disappear from the robot list for up to a few minutes as it restarts. Once you notice the robot finish rebooting (the pipettes will home their motors), click “Refresh” if it does not reappear in the list right away

Advanced

Receiving beta updates

If you would like, you can opt-in to beta releases of our software. Beta releases get newer features more quickly than stable releases, but as their name implies, they are less fully tested than stable releases. We will never knowingly push bugs to a beta release, but bugs may still be present.

To opt into beta releases:

  1. Go to “More” > “App” > “Advanced Settings”
  2. Under “Update Channel”, switch the selector to “Beta”
  3. If there is an available beta update, the app will prompt you with release information about the update, and you should follow the same update instructions as above
  4. Remember to update your robot to the new beta software once the app has finished updating!

If at any point you would like opt-out of beta updates, switch the selector back to “Stable”. The app will automatically prompt you to apply the most recent stable release. As with any update, please remember to update your robot after you’ve finished updating your app.

As always, if you have questions about this process or encounter issues, feel free to reach out to us via the chat or email at support@opentrons.com

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